Have questions about our products or your order? We're here to help.
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Working Hours
Mon–Fri, 8:00am — 6:00pm EAT
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Office
Westlands Business Park, 5th Floor, Suite 512, Waiyaki Way, Westlands, Nairobi
Frequently Asked Questions
Delivery takes 2–5 business days depending on your location. Orders within Nairobi and major cities typically arrive within 2–3 days. Rural areas may take up to 5 business days.
Yes. All orders are shipped with Pay on Delivery. You receive the product first, inspect it, and then pay cash to the delivery agent. No upfront payment is required.
Contact us within 30 days of receiving your order via email or phone. We'll arrange the return process and issue a full refund once we receive the product back in its original packaging.